Refund policy
Returns and Refunds - Free UK Returns
In the unlikely event that you are unhappy with your purchase and wish to return it you can, of course, do so. All items we sell are covered by our 28-day money-back guarantee. Just return them to us suitably packaged, in a saleable condition, along with the receipt and we will refund your original payment.
If there is an issue with your order
Please telephone our customer services team on +44 (0)207 557 4460 (for stamp orders) or +44 (0)1425 472 363 (for catalogues) quoting your order number and advising us of the problem. We will then do our best to resolve the issue.
UK & Overseas Address for Returns
Certain products may need to be returned to different locations. Please contact Customer Services in order to arrange your return.
Contact Customer Services
- UK Support: 01425 472 363
- International: +44 1425 472 363
- E-mail: support@stanleygibbons.com
- Customer Service (Mon-Fri): 08:30 - 17:00